Terms of sale and use

1. Purpose

These terms of sale and use govern:

• the use of the Sarox mobile app and its AI coach;
• the Sarox subscription, bought in the app through Apple’s App Store or Google Play;
• subscriptions to creator programs (Brutus, Turbotiff, PR³), sold on sarox.fr and paid through Stripe.

2. Publisher and seller

The app and the subscriptions are offered by Kevin Giordani, acting under the trade name Sarox. Contact: contact@sarox.fr.

3. The app and your account

You sign in with your email address and a code sent by email. Without a subscription, you can log your sessions, see your history and have the AI build a training block, which you can change before you start it, then follow and run again. The app is for personal use. You agree not to work around its limits, not to use it to send unlawful content and not to share your account. You can delete your account at any time in the app settings.

4. The AI coach

The AI coach is an automated tool: it builds and adjusts programs from your answers and your logged sessions. It can be wrong. Read every block and every adjustment before you train: nothing is applied without your approval. Your messages to the coach are processed by an AI provider, as described in the privacy policy.

5. Technique reviews by Guti

You can send a video of one set (90 seconds at most, private). Guti, an international level coach and athlete, answers with a video, and one written follow up question is included. The response time is an estimate. Your video is only used to prepare your review. A review is available with the Sarox subscription or with a review offered by Sarox.

6. The Sarox subscription (App Store and Google Play)

The Sarox subscription is a monthly subscription that renews automatically, bought in the app.

• What it includes: the next blocks built by the AI, AI adjustments once a block has started and 3 technique reviews by Guti a month, one per lift (squat, bench press, deadlift). The month starts on the purchase date; unused reviews do not carry over.
• Price: it is shown in the app before you buy, in your store’s currency, including taxes where applicable.
• Payment: it is charged to your Apple or Google account when you confirm the purchase. Sarox does not receive your payment details.
• Renewal: the subscription renews automatically every month unless you cancel at least 24 hours before the end of the current period. Your account is charged within the 24 hours before the period ends.
• Cancellation: you cancel in your App Store or Google Play account settings. It takes effect at the end of the period already paid.
• After the subscription: your blocks, sessions and history stay available.
• Refunds: they are handled by Apple or Google under their own terms. Sarox cannot refund a store purchase directly.
• You can restore your purchases from the subscription screen, for example on a new device.

7. Apple licence agreement

For the app downloaded from the App Store, Apple’s standard end user licence agreement (EULA) applies in addition to these terms. If they conflict on the licence of the app, Apple’s EULA prevails.

8. Creator subscriptions on sarox.fr

These subscriptions give access, for their term, to the programs and content of the chosen creator, in the app. They do not include the Sarox subscription.

• Price and payment: prices are shown in euros, taxes are calculated at checkout and payment is processed by Stripe. Sarox does not store your card details. Monthly and yearly plans, when offered, are confirmed before payment.
• Purchase: the contract is formed when payment is confirmed. An email is sent to the address you provided to activate app access; you are responsible for it being correct.
• Term and cancellation: the subscription (month or year, depending on the offer) renews automatically until cancelled. You can cancel at any time from the app (« Gérer mon abonnement ») or by writing to contact@sarox.fr. Cancellation takes effect at the end of the period already paid, with no partial refund, unless the law requires otherwise.

9. Right of withdrawal

Digital content and services are supplied as soon as you buy. Under article L221-28 13° of the French Consumer Code, the withdrawal right of 14 days does not apply when performance has begun with your agreement and you acknowledge losing that right. By buying, you request immediate access and accept that you lose this right. For a purchase made on the App Store or Google Play, you can ask Apple or Google for a refund under their terms.

10. Health and use

Sarox, its AI coach, Guti’s reviews and creator programs are training tools, not medical advice. Consult a healthcare professional before starting or changing a program, and if you feel pain. You train at your own risk.

11. Liability

Sarox works to keep the service available. Interruptions can happen (maintenance, network, app stores). Sarox is not liable for indirect damages, or for injuries related to training. Nothing in these terms excludes liability that the law does not allow us to exclude.

12. Intellectual property

The app and its subscriptions grant you a personal right of access that is not exclusive and cannot be transferred. You do not acquire any right to copy, resell, or publicly share the programs, reviews and content.

13. Personal data

Data collected for your account, your purchases and the service is processed under the privacy policy.

14. Changes to these terms

Sarox may update these terms. The update date is shown at the top of the page. You will be told about any important change before it applies to your subscription.

15. Governing law and mediation

These terms are governed by French law. If there is a dispute, write to us first at contact@sarox.fr. Under the French Consumer Code, you may then use a consumer mediator free of charge, whose details will be provided on request.

16. Contact

Sarox — contact@sarox.fr — https://sarox.fr